N · 02 · 01 · SOLUTION · LIVE DEPLOYMENT

Where every visitor
becomes a typed entity.

AI Concierge turns the entrance of your building into the agent itself. Visitors are recognized at the door, briefed on the right ambient screen, and routed to the right pod, without a receptionist having to ask the same question twice. One ontology connects every entity: visitor, room, calendar, host, audit log.

CONCIERGE · KOTRA SV LOBBY
FIG.01, Visitor Flow
LOBBY · 280 × 360 VISITOR V·441 KIOSK FACE + VOICE SCREEN · L SCREEN · R PASS · MOBILE POD-A POD-B
FIG.01, Concierge Topology ONTOLOGY-LINKED
01FLOW

Five steps. One ontology.

Every step writes to the same knowledge graph. The visitor is one entity; the calendar, the room, the host, and the audit log are typed neighbors.

01 RECOGNIZE

Face recognition at lobby kiosk

Privacy-first FaceLock-style session: facial features hashed for the duration of the visit, no biometric storage.

02 VERIFY

Cross-checks visitor list

Calendar (Google / Outlook), pre-registered visitor directory, or QR pre-check-in (F-14), whichever applies.

03 ISSUE

Mobile-issued digital access pass

Secure QR pass sent to visitor mobile. Replaces paper badge for repeat visits; controls building access.

04 NOTIFY

Slack / Teams ping to host

Host receives visitor context (purpose, history, preferred meeting room) before the visitor reaches the floor.

05 ROUTE

Ambient screen briefs and routes

Right screen lights up with the visitor name, meeting room, and walking path. The lobby itself becomes the agent.

02CONNECTED

Six channels. One typed graph.

Every system in the lobby writes to and reads from the same ontology. Add a screen, a sensor, or a mobile pass, the others get smarter.

Lobby Kiosk

Face + voice + barrier-free interaction

Ambient Screens

Multiple, content-adaptive, multilingual

Calendar

Google · Outlook · company internal

Slack & Teams

Host notification with visitor context

Mobile Access Pass

QR-issued, building-aware, expiring

Visitor Directory

Multi-tenant building support · KOTRA-grade

03ROADMAP

Built for institutions, not consumers.

Every phase ships incremental value to the same lattice, no UI redesign, no data migration, no replatforming. Each phase compounds with the previous.

PHASE 1 CURRENT · PoC

IT Business Center

Operational stability and acceptance validation, baseline data collection. Single-tenant lobby, kiosk + ambient screens + host notifications.

  • Face check-in at single lobby
  • Slack / Teams host notification
  • Mobile-issued access pass
PHASE 2 EXPANSION

KOTRA 무역관 Integration

Backend integration without UI redesign. Sector-specific visitor analytics across KOTRA trade office network.

  • Multi-tenant building support
  • Sector-tagged visit logs
  • Cross-tenant directory query
PHASE 3 INTEGRATION

Tenant + KIC + Event Platform

Full operational platform: tenant directory integration, QR pre-check-in (F-14), badge printing (F-17), large event support.

  • Pre-registered visitor + walk-in unification
  • On-demand badge printing
  • Event-scale concurrency (>500 visitors / hr)
04COMPARISON

Why concierge, not just kiosk.

Hardware is the visible part. The ontology underneath is what makes the difference between a vending machine and an agent.

ASPECT
TRADITIONAL RECEPTION
AI CONCIERGE
Visitor question handling
Receptionist asks the same question again
System remembers the visitor; auto-context
Wait time
Guest waits at the front desk
Briefed and routed within seconds
Calendar accuracy
Calendar misalignment is constant
Real-time calendar reconciliation
Audit trail
Paper logs · scattered files
Bitemporal audit · queryable in real time
Multi-tenant building
Multi-tenant chaos · directory mismatch
One lobby · many tenants · one ontology
05SPEC

Compliance, integration, and the boring stuff that matters.

COMPLIANCE
ADA · CCPA · GDPR ready
BIOMETRIC
Session-only · no biometric storage
INFERENCE
Cloud or on-prem option
LANGUAGES
English · Korean · Japanese · Spanish · more on request
UPTIME SLA
99.4% measured (KOTRA SV)
LATENCY
< 200 ms face-to-greet
INTEGRATION
Slack · Teams · Google Calendar · Outlook
DEPLOYMENT
Tailored, single lobby to multi-floor
07Get Started

See the platform on your store.

Tell us about your operation. We'll set up a 30-minute demo with a U.S.-based product engineer and a draft deployment plan tailored to your hardware and POS.

We'll respond within one business day. Direct line: support@nextrion.ai

Thanks. We'll respond within one business day.

Direct line: support@nextrion.ai